First launched through CompTIA, Sharkbytes.net features contemporary issues facing tech leaders managing city and county operations. The first few episodes focused on COVID-19-related challenges and then branched into other areas, such as critical public safety information sharing and the transformation from e-government to digital service delivery. This includes the importance of customer (citizen)- ---facing services and developing strategies that lead to best-of-class citizen experience techniques.
Now entering its fifth season, the series' intended audience is rather broad and should appeal to those in the profession as well as those aspiring to advance in the ranks of local government leadership. The series should also appeal to those interested in learning more about the inner workings of local government tech—its priorities, challenges, and search for new solutions.
To subscribe to Sharkbytes.Net go to the Apple App Store, Google Play or click here. By subscribing you can receive alerts when new episodes are available which are released every other Thursday.
Sharkbytes.Net is designed to be easily digestible—with episodes ranging from plus or minus 20–40 minutes.
Finally, if there are topics you would like to see covered or people you think I should invite to be part of the program please let me know using the form below.